Our Terms Of Use

The following document outlines the terms of use of the I KNOW A GUY website. Before using any of the I KNOW A GUY services, you are required to read, understand, and agree to these terms.

Your access to this website, www.iknowaguysa.co.za (the “Site”), provided to you by I KNOW A GUY. (“I KNOW A GUY”) is subject to these legally binding terms and conditions. Please, carefully read all of the following terms of use (the “Terms of Use” or “Terms”) before proceeding. Your continued use of the Site indicates your acceptance of the Terms and that you intend to be legally bound by them. If you do not agree to be bound by these Terms, you should not use this Site. If you consider future amendments made to these Terms of use to be unacceptable, please do not continue to use the Site.

These Terms of use are a validly enforceable agreement between you (“you”, and also “your” or “yours”) and I KNOW A GUY. Throughout these Terms, the words “ourselves”, “us”, “we”, and “our(s)” will refer to I KNOW A GUY, its parent, subsidiaries, assignees, successors, affiliates, and/or brands; and also our Site and services, as appropriate in the context of the use of such words. Your use of the Site is entirely at your own risk, for which we shall not be held liable. It shall be your own responsibility to ensure that any Services or information available through this Site meet your specific purposes.

Any failure on your part to comply with these Terms of use may lead to I KNOW A GUY: (i) prohibiting you from using this Site and any related privileges; or (ii) instituting any other remedies I KNOW A GUY or its affiliates, at their sole discretion, deem appropriate. To prevent any breach of the Terms hereof and to enforce any remedy available at law, we shall take any technical, legal or managerial measures that we deem, in our sole discretion, necessary and appropriate, without prior notice to you or any other user.

I KNOW A GUY Privacy Policy is incorporated herein by reference and forms an integral part of these Terms.

 

1. DEFINITIONS

“Company” means a business or individual contractor whose information and contact details are posted on the Site.

“Content” means any text, image, audio, video, or other form of data or information that you deliver, upload or transmit to, or in connection with the Site, including but not limited to, ratings, reviews, comments, posts and any profile information that you elect to make public. “User Content” means Content that site users submit or transmit to, or in connection with the Site. “I KNOW A GUY Content” means Content that we create and publish in connection with the Site. “Third Party Content” means Content that originates from parties outside I KNOW A GUY or its users, which is made available through the Site. “Site Content” means all of the Content that is made available in connection with the Site, including your Content, user Content, Third Party Content, and I KNOW A GUY Content.

 

2. USE OF SITE

Account – In order to use part or all of our Services, you may need to create a profile and register on our Site.

Permission to use the Site – You are permitted to use the Site subject to the restrictions stated herein. You use the Site at your own risk, including the risk that you might be exposed to Content you may find offensive, indecent, inaccurate, or objectionable. I KNOW A GUY undertakes the protection of the rights of minors and underage persons, and thereby encourages parents, legal guardians and responsible adults to be actively involved in the safe use of the Internet by their minors. You hereby represent and warrant that you are at least eighteen (18) years of age, or older, as of the date of first access to our Site and, if you are under such age, are using the Site under the direct supervision of your parent, legal guardian or responsible adult.

Site Access – You agree that our Site may not always be error free, continuous or undisrupted. We may update, delete, disable, modify functionalities or otherwise discontinue the Site, at our sole and final discretion, and we do not guarantee that it will always be available, work, or be accessible at any particular time. We cannot guarantee that the Site will work as advertised, or that it will give you the desired results. You agree not to distribute or make available any content found on our Site without our prior written authorization, unless such act is done through sharing functionalities offered by our Service. You are expressly forbidden to make money off of our Site unless you have received prior written permission from us. You agree not to access content through any technology or means other than through our Site or otherwise authorized by us.

Compliance – I KNOW A GUY is not responsible for your violation of any laws while using our Site. You must comply with any and all laws regarding your use of our Site, including, but not limited to, reviews and indications of any local service or establishment. We hereby reserve the right (but not the obligation) to remove and/or edit any content you or other user posts on the Site, and we have the right (but not the obligation) to monitor and edit or remove any activity; thereby enacting the necessary measures to moderate any comments and to control user behavior within our Site.

User Accounts – You must create an account and profile and asked to provide certain information about yourself in order to use some features of the Site. You are responsible for the confidentiality of your I KNOW A GUY account password and also for any activities that occur in connection with this account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason. In creating your I KNOW A GUY profile, we ask that you provide accurate information about yourself to bring credibility to your contributions on the site. You may not impersonate any other person. If you use a pseudonym as an online name, please note that other site users may still be able to identify you if, for example, you include identifying information in your reviews or if you use the same account information on other sites. Please read our Privacy Policy for more information.

Communications from I KNOW A GUY and other users – By creating an account, you agree to receive certain communications from the Site regarding your account. For example, you will receive notifications on the status of your reviews, responses to inquiries from companies and confirmation of account creation. You can also subscribe to emails pertaining to promotions, as well as our e-mail newsletter. You can opt-out of non-essential communications at anytime.

Links to Third-Party Sites – This Site contains links to third-party sites. I KNOW A GUY is not responsible for third party linked sites. Your use of these sites is at your own risk and I KNOW A GUY is not responsible for Third-Party Content or changes to these sites. I KNOW A GUY makes no endorsement about any other website which you may access through this Site. The terms of use and privacy policies of those web sites will likely differ from that of this Site. It is your responsibility to review the terms of use and privacy policy of any Third-Party Site. This Site may contain materials, text or information provided, published or offered by third parties, including but not limited to advertisements, reviews, videos or postings in on-line community discussions. You agree that I KNOW A GUY shall not have any liability whatsoever to you for any such third party material, data or information.

Updates – I KNOW A GUY hereby reserves the right to update, modify, discontinue or terminate the Site at any time and at our sole and final discretion. Any changes to these Terms will be displayed in the Site, and we may notify you through the Site, by email and/or short message service. Please, refer to the date shown below for the date where effective changes were last undertaken. Your continued use of the Site after the last effective date of amendment to these Terms – either by registration or simple use – indicates your acceptance of any modifications thereto.

Privacy – You represent and warrant that you have read and acknowledged the terms of our Privacy Policy. Please take into account that we may need to disclose certain personally identifiable information about you, if we or our affiliates have a good faith belief that such a disclosure is necessary to: (i) take any action regarding factual or alleged illegal or inappropriate activities by your or any user of the Site; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with due legal process, judicial proceeding or other valid government request served on us or our affiliates (e.g. subpoenas, search warrants); and/or (iv) protect our rights, goodwill and assets, or that of our users, affiliates, or the general public.

 

3. CONTENT
Guidelines – you represent and warrant that you have read our Consumer Review Guidelines.

Responsibility for your Content – You are responsible for your Content, and once published, you must contact I KNOW A GUY directly to have it removed. You assume any risk associated with your Content, including another user’s reliance on its accuracy or reliability, or any information in your Content that may make you identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of your Content as described herein. You may expose yourself to liability if, for example, your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation. We reserve the right to remove, screen, edit, or reinstate any Content from time to time at our sole discretion for any reason or no reason, and without notice to you.

Our Right to use your Content – We may use your Content in many different ways. This includes publicly displaying it, reformatting it, incorporating it into advertisements, distributing it, and allowing others to do the same on their own websites and media platforms. You hereby irrevocably grant us royalty-free, perpetual, irrevocable, non-exclusive, world-wide right and license rights to use your Content for any purpose, and you hereby represent and warrant to I KNOW A GUY that you have all the rights, licenses, authorizations necessary to grant such license, thereby irrevocably granting the users of the Site and any third party publicly accessing the Site, right to access your Content in connection with their use of the Site and any service thereon. Finally, you irrevocably waive, and cause to be waived, against I KNOW A GUY and its users any claims and assertions of moral rights or attribution with respect to your Content. By “use” we mean use, copy, publicly perform or display, distribute, modify, translate, and create derivative works of your Content.

Ownership – You own your Content, and we own the I KNOW A GUY Content, including but not limited to visual interfaces and graphics, interactive features, design features, compilation, products, computer code, software, Company/user review and ratings, and any and all other multimedia elements and/or components of the Site, excluding your Content, the User Content and any Third Party Content displayed there. We own the copyrights, trademarks, trade names, service marks and other intellectual and proprietary rights associated with the I KNOW A GUY Content and the Site throughout the world, which are thereto protected under copyright, trade dress, patent, trademark laws and any and all other applicable intellectual and proprietary rights. As such, you may not reproduce, modify, create derivative works or adaptations thereof, distribute, publicly display or in any way exploit any of the I KNOW A GUY Content, in whole or in part, except as expressly authorized by us or our affiliates. Except as expressly set forth herein, we do not grant you any express or implied rights, authorizations or licenses, and any and all rights in and to the Site and the I KNOW A GUY Content are ours.

Advertising – I KNOW A GUY may publicly display advertisements and other information adjacent to or included with your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you. These advertisements may be tailored to the content the Site and Companies shown thereinto, and the nature and extent of such advertising by us is subject to change without prior notice. Please refer to our Policy for information regarding advertisement opt-out.

Newsletters – You may consent to subscribe to our newsletter service, which may be provided by us or through an authorized third party. Through our newsletter, you may receive quotes and deals information according to you user preferences. As our user, you will be able to select the amount and volume of emails received by you, along with the prices and other information. You will be able to unsubscribe from our newsletter at anytime.

User Content does not reflect the opinion of I KNOW A GUY – At our discretion, and without any notice to you, I KNOW A GUY reserves the right to remove or reinstate User Content. For example, we may remove User Content, correct a Company’s rating and reject subsequent submissions from you, disable your account, or block your IP address. I KNOW A GUY does not take responsibility for the accuracy or completeness of User Content. You are responsible to use your judgement when determining the accuracy, completeness, or usefulness of any information, advice, opinions, or any other content found on the Site. We have no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.

Spam – I KNOW A GUY and its affiliates take spam seriously, and we encourage you and our users to report any spam activities to us. We will not tolerate, nor allow others to use any information from the Site, for the transmission of unsolicited bulk communication to any of our users or to any third party. You may not access the Site to harvest and/or collect any information about our users, for any purpose, and any commercial communication that you may receive from us and/or our partners, licensors, suppliers and affiliates will clearly indicate measures to stop receiving such communications, including unsubscribe links and appertaining instructions.

 

4. RESTRICTIONS

You may not use the site to bully other users, upload illegal material, modify site content, send spam or hack into user information.

In connection with your use of the Site, you agree that you shall not:

• Help, motivate, or enable others to infringe these Terms;
• Impersonate any person or entity, including without limitation, a I KNOW A GUY officer or agent;
• Plagiarize or infringe the intellectual property rights of a third party; including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, personality rights or any other intellectual property or proprietary right;
• Use any automated process to obtain, copy, process, access or use our services or any process, whether automated or manual, to capture data or content from any of our users, Content or Services for any reason;
• Collect, receive, transfer or disseminate any personally identifiable information of any user of the Site without the express authorization of the holder;
• Engage in keyword spamming of reviews or profile text, or otherwise attempt to manipulate any Site’s search results, write fake or defamatory Content or trade reviews with other businesses;
• Upload, post or otherwise disseminate any content that: (i)infringes or violates the intellectual property rights of any third party, including any trademark, copyright, trade secret, moral rights, ancillary rights or other rights therefrom, or causes or results in the violation of any applicable law or regulation, (ii) in any way exploits the Site other than as specifically sanctioned by us; (iii) encourages any conduct that could promote or cause discrimination, racism, hatred, harm or violence against any individual or group of persons; (iv) threatens minors in any manner; (v) promotes or encourages illegal, fraudulent or inappropriate activities; and/or (vi) promotes or disseminates any content that is or may be considered obscene, pornographic, inappropriate or otherwise objectionable;
• Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site Content (other than your reviews), except as expressly authorized by I KNOW A GUY;
• Remove or modify any watermark, copyright, trademark or other proprietary rights notice that appears on any image, banner, frame, content or portion of the Site or to retrieve or index any portion of the Site;
• Deliver or attempt to deliver, any unsolicited advertising, electronic email, promotion, spam or chain letters;
• Use the Site to give other users any type of computer viruses, worms, defects, Trojan horses or other items of a destructive nature;
• Take any action that will or may cause an unreasonably large load on I KNOW A GUY’ technology infrastructure or otherwise make excessive traffic demands of the Site;
• Bully, intimidate, harass, put undue pressure, initiate a legal action, threaten a legal action against any user of the Site; or
• Use the Site for any purpose that is unlawful or prohibited by these terms and conditions.

You shall not use the Site in any manner that could interfere with any other user’s use and enjoyment of the Site. Furthermore, you may not attempt to gain unauthorized access to any of the Site, services, accounts, computer systems or networks connected to I KNOW A GUY through hacking, password mining or any other means.

I KNOW A GUY reserves the right to decide what data, content, or information is published to, or removed from, the Site that is deemed to violate any of the above restrictions.

 

5. INTELLECTUAL PROPERTY

Limited License and Copyright – Subject to these Terms, you grant I KNOW A GUY a non-exclusive, non-transferable, limited right to access, use and display this Site and the visible text, graphics or images thereon (the “Materials”) and to view and download the Materials, only in connection with your personal and non-commercial use of the Site. This authorization is not a transfer of title in the Materials is subject to the restrictions in the Terms.

Trade-marks – The trade-marks, logos and company names of I KNOW A GUY or any of its affiliates used on this Site may not be copied, imitated or used, in whole or in part, without the prior written consent of I KNOW A GUY or any such affiliate. Other products, services, logos and company names mentioned on this Site may be the trade-marks of their respective owners. Except as expressly provided herein, I KNOW A GUY and its affiliates do not grant any express or implied right or license to you under any intellectual property right, including under any patent, trade-mark, copyright, trade secret, or confidential information.

Non-infringement – You may not post or otherwise make available to the Site any material that is protected by a copyright, trade-mark or other proprietary right without the express permission of the owner. You agree to assume sole liability and to indemnify I KNOW A GUY for any damage resulting from infringement of any third party’s copyrights, trade-marks or other proprietary rights or any other harm resulting from your use of such infringing materials in a Review, or on or in connection with the Site.

 

6. LIMITATIONS ON LIABILITY AND DISCLAIMERS

In no event shall I KNOW A GUY or its affiliates, agents, licensors, suppliers or their respective directors, officers or employees be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, whether based on warranty, contract, tort, or any other legal theory, and whether or not you are advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. I KNOW A GUY’ maximum cumulative liability to you for any losses or damages arising out of or in connection with your access of the site and any services therein shall be limited to: (i) the amount paid, if any, by you to us in connection with the site and any services therein. The use of this site is at your own risk and I KNOW A GUY assumes no liability or responsibility pertaining to the content, your use of the site or the receipt, storage, transmission or other use of your personal information.

The materials and information accessible through this site may contain inaccuracies and typographical errors. I KNOW A GUY and its affiliates make no representations or warranties about the accuracy or completeness of the materials or information accessible on or through this site, or the reliability of any advice, opinion, statement or other information displayed or distributed through this site. I KNOW A GUY assumes no responsibility for the accuracy and completeness of any review. You acknowledge that any reliance on any of the foregoing shall be at your sole risk. I KNOW A GUY will not be responsible to you or any third party for any damages, expenditures, loss of profits, or prospective profits of any kind or nature sustained or arising out of or alleged to have been sustained or to have arisen out of your use of this site.

Your use of our site is at your own risk, and therefore you hereby acknowledge and agree that we supply our services “as is”, “with all faults”, and “as available”, including all content, software, materials, services, functions, and/or information made available through the site. I KNOW A GUY is not responsible for any content or information that you may find undesirable or objectionable. I KNOW A GUY hereby disclaims any and all liability arising out of or related to any purported facts or information and description of any products displayed on our site, including all warranties of any kind, either express or implied, including, without limitation, warranties of title, merchantability, fitness for a particular purpose or non-infringement. Any damages suffered as a result of the use, inability to use, failure of, or any omissions or inaccuracies in, this website, any linked websites or linked social media platforms, or any of the services or content of the foregoing. You understand that I KNOW A GUY is a private corporation and has no connection to any governmental body. Neither I KNOW A GUY, nor its employees, affiliates, contractors and/or agents warrantee that the site will be error-free, uninterrupted, secure, or produce particular results, that a quote is current, valid and/or un-expired, or that the information obtained therefrom will be reliable or accurate. No advice or information given by I KNOW A GUY or its employees, affiliates, contractors and/or agents shall create a guarantee.

 

7. PROMOTIONS

From time to time, I KNOW A GUY may offer, either on or through the Site, promotions or games (“Promotions”). You agree to release I KNOW A GUY and its agents, advertisers, sponsors and / or promotional partners, from all liability arising from participation in any Promotion located on, or accessed through the Site. You agree to be bound by the rules of any Promotion. If you violate any such rules or guidelines for behaviour posted on the Site, you will be subject to immediate disqualification and will become ineligible to be awarded any prizes. I KNOW A GUY reserves the right to cancel, terminate or alter any Promotion or the rules thereof at any time without prior notification.

 

8. CANCELLATION

I KNOW A GUY may, at its sole discretion, cancel or suspend any of your privileges related to the use of the Site in whole or in part for any reason, including without limitation, the non-compliance with these Terms of Use, the Consumer Review Guidelines, and Code of Conduct.

 

9. LEGAL DISPUTES

I KNOW A GUY is committed to resolving disputes quickly in a cost effective and neutral way. Accordingly, you and I KNOW A GUY agree to resolve any dispute that arises out of this Agreement or our services (a “Claim”) in accordance with one of the subsections below or as I KNOW A GUY and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly.

Improperly Filed Claims – Claims you bring against I KNOW A GUY must be resolved in accordance with this Legal Disputes Section. A claim filed or brought contrary to the Legal Disputes Section shall be considered improperly filed. A claim filed contrary to the Legal Disputes Section may allow I KNOW A GUY to recover legal fees provided that I KNOW A GUY has notified you in writing of the improperly filed claim, and you have failed to promptly have the claim withdrawn.

Law and Forum for Legal Disputes – This Agreement shall be governed in all respects by the laws of the South Africa as they apply to agreements entered into. You agree that any claim or dispute you may have against I KNOW A GUY must be resolved exclusively a court located in South Africa except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. For the purpose of litigation all such claims or disputes, you agree to submit to the personal jurisdiction of the courts located within South Africa.

Arbitration Option – For any claim (excluding claims for injunctive or other equitable relief) totalling an amount of less than R100 000, the party requesting relief will elect to resolve the dispute through binding non-appearance-based arbitration. Arbitration shall be initiated through an established alternative dispute resolution (ADR) provider which shall be mutually agreed upon by all parties. The following rules shall be complied with by the ADR provider and the parties: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions. The initiating party shall choose the specific manner by which the arbitration will be conducted; (b) the arbitration shall not involve any personal appearances by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

 

10. GENERAL

These Terms constitute the entire agreement and understanding between you and I KNOW A GUY and governs your use of the Site and services provided therein, superseding any prior agreements between you and I KNOW A GUY. The failure of I KNOW A GUY to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severed herefrom and shall not affect the validity and enforceability of any remaining provisions. I KNOW A GUY may assign any or all of its rights hereunder to any party without your consent. You are not permitted to assign any of your rights or obligations under these Terms of use without the prior written consent of I KNOW A GUY, and any such attempted assignment will be void and unenforceable. No waiver by I KNOW A GUY of any breach or default hereunder shall be deemed a waiver of any preceding or subsequent breach or default. The section and paragraph headings in these Terms are for convenience only and will not affect their interpretation.

Force Majeure – I KNOW A GUY will not be liable for any failure to perform our obligations hereunder, where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

Severability – If any provision of these Terms is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of these Terms will remain in full force and effect. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder.

Relationship – You and I KNOW A GUY are independent contractors, and no agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms.

 

11. CONTACT US
If you have any questions regarding these Conditions of use, you can reach us at the following address:
20 Kipling Street, Cambridge, East London, 5247
Tel: 087 012 5690

Date of last update to this policy: 01 September 2020

Our Privacy Policy

The following document outlines the Privacy Policy of the I KNOW A GUY website. Before using any of the I KNOW A GUY services, you are required to read, understand, and agree to these terms.

This Privacy Policy covers I KNOW A GUY’s treatment of personal information that I KNOW A GUY gathers when you are on the I KNOW A GUY website and when you use I KNOW A GUY services. This policy does not apply to the practices of third parties that I KNOW A GUY does not own or control, or to individuals that I KNOW A GUY does not employ or manage.

 

1. OUR PRIVACY POLICY

At I KNOW A GUY. (“I KNOW A GUY ” and also “our”, “us”, “we”), we are committed to protecting your privacy, and maintain a general policy of openness about how we collect, use and disclose your personal information. I KNOW A GUY is a South African company. This Privacy Policy (the “Policy”) constitutes a legal, binding agreement between you (“you”, “your” or “user(s)”), a user of our websites, and I KNOW A GUY.

The purpose of this Privacy Policy is to inform you about I KNOW A GUY’s practices relating to the collection, treatment, disclosure and safeguard of any personally identifiable information that may be provided through access to or use of our website, services and publications, or that may otherwise be collected by us. By using our website or submitting information to our website at www.iknowaguysa.co.za (the “Site”).

This Policy applies only to people who wish to enter our Site. If you do not need or do not want to use our Services, please close this web tab and exit the Site. You hereby consent that I KNOW A GUY may collect, use and disclose such personal information (as defined below) in accordance with the following terms and conditions, and as permitted or required by law.

This Privacy Policy also explains how you can Contact Us if you have a question about, want to make a change to or want to delete any personal information that I KNOW A GUY may be maintaining about you. We strongly recommend that you take the time to read this Privacy Policy and retain it for future reference. For purposes of this Policy, the Site shall be the initial point of contact between you and I KNOW A GUY, and will serve as initial point of collection of any personal data you may provide us. Please read carefully this Policy and our applicable Terms of Use, incorporated by reference.

As used herein, the terms “use”, “collect”, “treat”, “process” and “disclose”, when related to personal information and other data, include, among other items, use of cookies inside a computer, and statistical and analytical complication thereof for the creation of aggregate databases and marketing strategies; also including but not limiting, the storage, use, combination, integration, disclose, process and transfer of such personal information within our affiliates or other third parties.

 

2. COLLECTION OF PERSONAL INFORMATION

For the purpose of this Privacy Policy, and in accordance with applicable privacy laws, “personally identifiable information” is generally defined as personal information about an identifiable individual or person, not a legal entity, or information that allows an individual to be personally identified.

Public Content: In general, we collect, use and disclose personal information for use on the Site. From time to time, we may ask you to provide us with more detailed information and we will inform you as to why we are collecting it. Your account profile and anything you post on the Site are meant for public access. Such content may be displayed on the Site or be distributed to a public audience through third party websites or other web services.

Location & Activity: The personal information I KNOW A GUY may collect about you may include, but is not limited to: your contact information, including an online name & neighbourhood of residence, zip or postal code, the date and time of your visit, your IP address, content viewed, the name of companies recorded in your account, e-mail address and demographic information.

Advertising: If you purchase business advertising through our website, your billing information may be stored. This sensitive information is encrypted according to industry standards and is only shared with third parties who will assist I KNOW A GUY in completing the purchase transaction.

Messaging: We may also retain any communications you send us and other users, including e-mail messages, forum posts, reviews and responses we send you.

 

3. CHILDREN AND MINORS

Children and minors, that is, persons under the age of 18, are not eligible to use the Site unsupervised, and therefore we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or legal guardians.

 

4. TREATMENT AND PURPOSE OF PERSONAL INFORMATION

We use your personal information for the purposes of operating and providing the products and services of I KNOW A GUY on or in connection with the Site. More specifically, we generally collect, use and disclose your personal information, but communications on consent for the following purposes:

• To verify the validity of your e-mail address and identity;
• To communicate with you regarding information you submit to the Site;
• To research, develop, manage, protect and improve those communications;
• To respond to questions and suggestions you submit to the Site;
• To verify any reviews submitted to the Site;
• To advise you about new products and services that may be of interest to you;
• To allow other Users to communicate with you regarding quotes;

In addition, from time to time, we may use your personal information for the following purposes:

• To detect and protect I KNOW A GUY and third parties against error, fraud, theft and other illegal activity, and to audit compliance with I KNOW A GUY ‘ policies and contractual obligations;
• To understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations; and
• For any other purpose we may indicate to you from time to time.

 

5. DISCLOSURE OF PERSONAL INFORMATION

Except with your consent and as set out below, we will not sell, license, trade or rent your personal information to or with others.

Third Parties: we may disclose personal information to our authorized third party providers, including those engaged to assist us in providing our services via the Site (including but not limited to, software development, website development and hosting, data processing, document management and office administration) to you or to carry out one or more of the uses described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by I KNOW A GUY and to comply with the general privacy principles describes in this Privacy Policy.

Investigations: I KNOW A GUY reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorises us to do so.

Business Transfers: I KNOW A GUY also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase of all or any portion of I KNOW A GUY or of any of the business or assets or shares of I KNOW A GUY or a division thereof in order for you to continue to receive the same products and services from the third party.

Aggregate: Aggregate information is collected by I KNOW A GUY. This information may be shared with third parties, such as advertisers. Often this information is collected and used for statistical purposes to determine the current areas of interests of users.

Facebook, Twitter and LinkedIn: The Site allows you to connect your account to and post links on social media accounts such as Facebook, Twitter or LinkedIn. I KNOW A GUY will use the information from the Site so that you can share public content with your friends and/or followers, should you opt-in only.

Injured, Ill, Deceased: I KNOW A GUY shall, where required by law, disclose personal information requested for the purpose of communicating with the next of kin or authorized representative of an injured, ill, or deceased individual.

Defense: We will also release any and all collected information and/or personal data under the following circumstances: if required by applicable law, to defend ourselves and our affiliates from legal claims by third parties and to respond to such claims and legal processes (including takedown notices and subpoenas), to protect the property, rights and integrity of I KNOW A GUY or any third party, and to prevent or terminate any activity we may consider to be — or which me may consider posing a risk — of any illegal, unethical or objectionable activity.

 

6. KNOWLEDGE AND CONSENT

Use of the I KNOW A GUY website is voluntary. We will seek express consent for the use or disclosure of your personal information at the time of collection or to communicate with you. In certain rare circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information that may be of value to you.

We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

 

7. USE OR DISCLOSURE FOR MARKETING, ADVERTISING AND SPONSORSHIP PURPOSES

We may also use your personal information to promote and market additional goods, services and special offers from us, our affiliates and sponsors, including by means of direct marketing. We may only disclose aggregated statistics with anonymised data, based upon use of the Site by our users. To ensure advertisers understand who our subscribers are and what they are interested in, we will compile your information and create general profiles of our subscribers’ demographic information and interests. However, we will never share any of your personally identifiable information with our advertisers.

From time to time, we will ask you for express permission and consent to receive Commercial Electronic Messages (‘CEM’). A CEM is a message in an electronic format (e.g. emails, SMS, social media messages, push notifications and other form of communications) which is then sent to an electronic address (e.g. email, instant message accounts, smartphone, social media profile) that contains a message asking recipients to participate in commercial activities (e.g. purchase of products and services). For purposes of this Policy, and in compliance with the applicable laws, express consent shall require our clear and concise description of the purpose of such consent, along with a description of the CEMs you may receive from us.
I KNOW A GUY may use proprietary software tools and other third party tools such as Google Analytics and AdSense (which include remarketing code functionalities) to gather information about websites you browse view or when you undertake specific actions in a website.
Finally, if you use the Site through a mobile device, you may also use your device’s settings for control items such as your location sharing, tailored advertising and other privacy settings.

8. COOKIES
When you visit our Site, we may place a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small text file of information that a website can store on your web browser and later retrieve. Some cookies are temporary and others can be valid for several weeks or months, stored on your computers or mobile devices even beyond when you exit your browser. We also use web beacons, tags and other means on our Site. Such beacons are an electronic file, sometimes only a pixel or small image, embedded on websites. We use such kind of cookies for various legitimate business purposes. In addition to the identified uses described in this Policy, we may use information provided by cookies and disclose it to third parties to measure the use of our Site, to improve the functionality and content of the Site and to facilitate usage of the Site. You can reset your browser to notify you when you have received a cookie or refuse to accept a cookie. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, usually through the settings tab.

9. WE PROTECT YOUR PERSONAL INFORMATION
I KNOW A GUY makes all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Your I KNOW A GUY account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
This protection applies in relation to information stored in both electronic and hard-copy form. Access to your personal information is restricted to select employees or representatives. In addition, I KNOW A GUY employs appropriate information security techniques to protect personal information against loss and unauthorized access.
We strive to use commercially acceptable means to protect your personal information; we cannot guarantee its absolute security. In the event of a breach of personal information under our control, I KNOW A GUY shall retain records of any and every such breach for twenty-four months following the day on which we determine that a breach has occurred. In the event that it is reasonable to believe that a breach of personal information creates a real risk of significant harm to an individual, notice shall be given to the effected individual, unless prohibited by law. In the event a breach occurs and we believe another organization, government institution, or part of a government institution may be able to reduce the risk of harm that could result or mitigate that harm, I KNOW A GUY shall notify that organization, government institution, or a part of the government institution of the breach.

10. LINKS TO THIRD-PARTY SITES
This website may offer links to unaffiliated third-party websites for your convenience. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. I KNOW A GUY is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies, which may differ from ours, before providing them with your personal information. I KNOW A GUY cannot be held liable for your use of such third-party websites.

11. CONTROL OF YOUR PERSONAL INFORMATION
At I KNOW A GUY, we want you to be able to maintain control over how we use your personal information. We continuously try to improve our user experience, and to give you the best choices for providing, editing, removing or instructing us not to use certain personally identifiable information collected by us from you.

12. CHANGES TO OUR PRIVACY POLICY
I KNOW A GUY reserves the right to modify this Privacy Policy at any time without notice, and at our sole and final discretion. The Policy posted at any time or from time to time via this Site shall be deemed to be the Policy then in effect, and therefore we strongly suggest that you review frequently for any updates. Your simple access or use of our Services after such amendments or changes become effective is your acknowledging and acceptance of the new Policy.

13. REMOVAL OF YOUR INFORMATION
Upon your request to us, and after proper review, we may edit, deactivate and/or delete your personal data and other information from our active databases. Please be advised that we may not be able to delete all of your personal data from some of our secure databases and, in such case, we will make the data permanently inaccessible to any third parties. You may also be able to edit the personal information we store about you, by going to your account settings in the Site.

14. HOW TO CONTACT US
If you have any questions regarding this Privacy Policy, you can reach us at the following address:
20 Kipling Street, Cambridge, East London, 5247
Tel: 087 012 5690

Date of last update to this policy: 01 September 2020